BESPOKE & TERMS
BESPOKE
Some pieces begin with a conversation. Milamore offers bespoke creations crafted with intention. From engagement rings to personal commissions, each design is shaped through dialogue and brought to life by our artisans in Japan.
Every bespoke piece is made to order and requires approximately 4–8 weeks for completion.
To begin your commission, please contact:
cs@milamorejewelry.com
Bespoke pieces are final sale and non-refundable.
MADE TO ORDER
Milamore is not mass-produced. Each piece is handcrafted upon order. Please allow 4–8 weeks for production. Subtle variations may occur as every piece is made by hand. Complimentary engraving is available at checkout.
SALES TAX
Sales tax will be applied where required by law. Duties and VAT are calculated at checkout for applicable orders.
RETURNS
We accept returns under the following conditions:
- Contact us within 24 hours of delivery
- Return within 7 business days
- Items must be unworn and in original condition
- Return shipping is the responsibility of the client
- Customized and bespoke pieces are final sale.
Please email us at cs@milamorejewelry.com.
to coordinate your return before shipping the item.GUARANTEE & REPAIRS
We offer a one-year guarantee against manufacturing defects.
For repairs or adjustments, please contact: email.
SHIPPING
Orders are shipped via insured courier. Customers outside the US will be charged duties and VAT at checkout.
INTERNATIONAL ORDERS
We are happy to ship worldwide. Duties and taxes are the responsibility of the recipient where applicable.
PAYMENTS
All transactions are processed securely. Milamore does not store or share credit card information. Learn more.
TERMS
Effective Date: February 1, 2025
- Use of this site constitutes acceptance of our Terms of Service.
- All content is property of Milamore.
- Governing Law: State of New York.